Shipping and delivery
Last updated 10 October 2026
Where I deliver
I hand over every PC in person, either by pickup or by local delivery in and around . I don't ship PCs by courier, because transit is the most common cause of damage to a built system. If you're not sure you're in range, ask me before ordering.
How long it takes
- Assembly: within 3 days of your payment being confirmed.
- Stress test: 24 hours under full load after assembly.
- Handover: I'll contact you to arrange pickup or delivery once testing is done. Most orders are ready within 5 days of payment.
If anything will take longer, for example a part arriving late from a supplier, I'll tell you as soon as I know. You can then wait, choose a different part, or cancel for a full refund.
Cost
Pickup is free. Local delivery may have a charge depending on distance; I'll agree it with you before delivery, and you can choose pickup instead.
At handover
I'll power the PC on with you, or you can check it as soon as it's delivered. Please look it over and tell me straight away if anything is damaged or not working. Problems found within 7 days are covered as described in the refunds and cancellation policy.
Order updates
Email hello@ibuildrigs.com with your order number, or call , and I'll tell you where your build is.